SECTION 1 - FIXED RATES AND QUOTATIONS

1.1 Contract

The agreed final quote represents a written contract for the exact work to be completed at the price quoted.

• Any agreement made verbally is not covered by the contract unless it has been written into said contract.

• The agreement is made between Rodriguez drywall and Paint LLC and the client. The client is identified as the person who requested the quote.                       

• We will not enter any dialogue, accept any requests, or communicate in any way with anyone other than the client except where the client has provided written permission that allows them to do so.

• The acceptance of the quote, electronically or by any other means signifies a full acceptance and commitment to accept these terms and conditions.

• Please check your quote carefully.

 

 

 

1.2 Scope of quoted work

The quote written by Rodriguez Drywall and Paint LLC for the client represents the requests of the client. This is not a builder’s survey, and we want to assure you that our liability is limited to tasks explicitly outlined in the written quote. Any additional services can be discussed and accommodated to meet your needs.

 

1.3 Electric and water

The client will be expected to provide electrical power, running water and toilet facilities where reasonably possible.

 

1.4 Condition of existing walls and ceilings

Unless specifically mentioned, no provision is made for repair of plastering beneath papered walls or ceiling surfaces, as it is assumed that such plastering is in good condition and is suitable to take treatment specified. Similarly, the costs of the repairs and renewals of any defects which are not visible at the time of estimating will be chargeable, unless allowance for such items is included. The client will be informed of such price changes before the commencement of the project.

 

1.5 Cancellation

In the event of cancellation by the client, the client agrees to notify Rodriguez Drywall and Paint LLC in writing or by email 24 hours before the project start date. If Rodriguez Drywall and Paint LLC are not notified of the cancellation, the client agrees to pay all of Rodriguez Drywall and Paint LLC administration, lost work and scheduling costs amounting to no less than 15% of the total project cost.

 

 

 

1.6 Materials

All necessary materials can and will be provided by us unless otherwise agreed. Materials will always be of high quality and used in an appropriate manner as per the manufacturer's guidelines. Where it is necessary to match existing decor, our work will be carried out with this in mind, using appropriate materials that provide an exact match where possible. If an exact match will not be achievable, the client will be consulted. Rodriguez Drywall and Paint LLC are not responsible for the performance or suitability of any materials, parts or products purchased directly by the client.

 

1.7 Changes to your quote

Any quote or estimate is subject to revision, if a customer makes changes to their property or building after receiving a quote from Rodriguez drywall and Paint LLC, customers must let us know of all changes made as soon as possible, so that their quote can be revised.  Any changes made without notifying us, may cause a delay in the work until a price has been agreed for any changes.

 

1.8 Completion timescales

Estimated completion times are guidelines and although we will aim to complete the work in the time frame suggested, the actual completion time may vary due to unforeseen circumstances. Unforeseen circumstances include weather conditions and unexpected issues on site. We prioritize communication in these situations and will promptly inform you of any delays. Our commitment to a fixed price structure remains consistent, irrespective whether the project time frames extend or shortens. Increase in higher labor or material costs will not be incurred by the customer for projects that exceed the estimated completion time. Similarly, it may be that by employing extra resources we can finish a project more quickly than estimated. In which case the price of the quote will not change.

 

1.9 Storage of tools

We may on occasion request that tools be left on site overnight. The client reserves the right to decline such requests.

 

1.10 Validity period of quotations

Quotes are valid for 30 days from the date of issue.

 

1.11 Damages and sub-standard workmanship

It is the responsibility of the client:

• To remove valuable and/or fragile items from the areas to be decorated.

• To remove pictures and other items hanging from the wall.

• To remove electrical goods from the areas where works will be carried out.

Assistance can be provided with the repositioning and/or removal of bulky furniture items and goods. We reserve the right to decline to move goods if the condition is at risk of damage to the equipment or the property. We reserve the right to decline to move particularly heavy or bulky items if they present a higher than accepted health and safety risk. Where items cannot be covered or protected, but could easily have been removed, we will request that they are removed before work commences. We cannot be held liable for damage to such items if they are not removed.

In the event of breakage or damage to the property, Rodriguez drywall and Paint LLC notify the client immediately and set out steps to remedy the situation. Similarly, if at the end of the job the client is dissatisfied with any aspect of the service, they must inform us as soon as possible. Clients must allow Rodriguez Drywall and Paint LLC to affect a remedy using our own tradespersons and under no circumstances will we be held liable for the costs of reparations by third parties that we have not expressly agreed to in writing. The client must notify Rodriguez drywall and Paint LLC, in writing within 24 hours of an alleged breakage or damage caused by our employees.

 

1.12 Additional work

We are in most cases happy to do small “favors” for our clients over and above our quotations. However, this is expressly done at your own risk. We will not accept any responsibility for any work undertaken that is not in your written quote, including loss or damage to persons or property.

 

1.13 Precautions

We will take every possible precaution to ensure that all vulnerable areas and any objects left in the work area are carefully and thoroughly covered and/or masked. However, there will always remain a very small risk of overspill or dust getting past these precautions. In the rare event of overspill, dust or other cosmetic damage, we will aim to ensure that it is satisfactorily cleaned.

 

1.14 Pre-existing damage

We may take photographs of your property or complete a pre-existing damage form prior to the start of the project. In the unlikely event that we do damage your property, and this is a result of our negligence, you will be covered by our insurance for the full amount. However, claims that we can dispute with photo evidence or written agreement will not follow through.

 

1.15 Completion of the project

If Rodriguez Drywall and Paint LLC deems it necessary, the client must be available on the last day of the project for consultation and final sign-off for the project. If the client is unavailable, unless otherwise agreed in writing, the client accepts that the project has been completed to their satisfaction and payment in full is due.

 

SECTION 2 - PAYMENT

2.1 Payment methods

We accept Checks, Cash and Bank transfers for settlement of your account.

 

2.2 Payments to tradespersons

Our staff is not permitted to accept payment - to pay for your deposit or completed job, you must pay Rodriguez Drywall and Paint LLC directly unless you have been given permission from one of our directors in the office through email or our contact number otherwise your account will remain outstanding until such time as Rodriguez Drywall and Paint LLC receives payment directly.

 

2.3 Payment time scales

The client agrees to pay the invoice a maximum of 30 Days after submission of the project invoice. Rodriguez Drywall and Paint LLC reserves the right to re-issue the invoice and request payment within 5 days of re-issue. Should the outstanding balance not be settled within 5 days, Rodriguez drywall and Paint LLC has the right to apply an administration charge of $80.00 for each re-issue of invoices thereafter.

 

 

2.4 Unpaid accounts

If Rodriguez drywall and Paint LLC cannot recover any outstanding amounts after a reasonable amount of time, we will employ the services of a debt collection agency. The client accepts that the debt collection agency will increase the outstanding amount to cover their costs - this fee is applied as soon as the debt is passed from us to them and usually amounts to 33% of the cost of the invoice - it is therefore strongly in your interests to settle your invoice as soon as possible to avoid these extra costs. Once the debt passes from us to the debt collection agency, we have no further involvement in the account and cannot reverse the process or any associated fees.

 

SECTION 3 - PRIVACY POLICY

We will never sell or otherwise pass on your contact details to any other company or third party, unless required to do so by law. When you contact us, your details may be retained to assist with your enquiry. Your details will be used for correspondence and may also for marketing purposes by Rodriguez drywall and Paint LLC. If you do not wish for your details to be used for marketing purposes, please contact us.

Rodriguez Drywall and Paint LLC collects details about you from your use of our service and your visits to our web site and other sites accessible from them.

We may collect additional information in connection with your participation in any promotions or competitions offered by us and information you provide when giving us feedback. We also monitor customer traffic patterns and site use which enables us to improve the service we provide.

Access rights - To obtain a copy of the personal information Rodriguez Drywall and Paint LLC holds about you, please write with full details to us at: Data Protection Officer, Rodriguez Drywall and Paint LLC, 3500 Shawn Court, Virginia Beach, VA.

 

 

 

 

SECTION 4 - DISCOUNTS AND PROMOTIONS

From time-to-time Rodriguez Drywall and Paint LLC run promotions and offers - these promotions and offers come with the following conditions:

• Discount is limited to labor costs only on hourly rate jobs, half-daily rate jobs and daily rate jobs.

• Materials costs are not included in the promotion.

• Discounts cannot be combined - one promotional discount may be used per transaction.

• Offer periods are limited - refer to the specific promotion for validity period.

• Rodriguez Drywall and Paint LLC reserves the right to withdraw any offer at any time.